Refund Policy

A legal disclaimer

Effective Date: April 22, 2025

At Fusionland Estate, we aim to provide transparent and reliable services to all our users—whether you’re a buyer, seller, agent, builder, or consultant. Our refund policy outlines the conditions under which refunds may be considered.

1. Service-Based Refunds

Fusionland Estate operates on a service model. Payments made for listing properties, partner registration (e.g., builder or agent profiles), or consultation services are non-refundable once the service has been activated or delivered.

However, in exceptional cases—such as duplicate transactions, technical errors, or services not initiated due to platform failure—we may offer a refund after review.

2. Eligibility for Refund

You may be eligible for a refund if:

You were charged more than once for the same service.
Your service (e.g., property listing or consultation) was not activated within the expected timeframe due to a system issue.
You made payment but did not receive confirmation or access within 48 hours and have notified our support team.

3. Non-Refundable Scenarios

Refunds will not be issued for:

Change of mind after availing the service
Incomplete or incorrect information provided by the user
Property deals, sales, or transactions—Fusionland is not responsible for financial exchanges between users.

4. Refund Process

To request a refund, please contact our support team within 7 days of the transaction at:

📧 Email: support@fusionland.homes
📞 Phone: +91-9560193657

Please include:

Your full name
Registered contact details
Transaction ID
Reason for refund request

Once reviewed, approved refunds will be processed within 7–10 business days to the original payment method.

5. Contact Us

For any questions related to payments, refunds, or service issues, reach out to our support team. We are here to help and ensure your journey with Fusionland is smooth and trustworthy.